Purpose Harris County Information Technology Center (ITC) supports the mission of Harris County by developing, implementing, and supporting high quality, innovative and cost effective information technology solutions. Services
Enterprise Business Solutions The Enterprise Business Solutions team enables the business processes of Harris County agencies through the efficient and effective use of information technology. To accomplish this mission, Enterprise Business Solutions: |  |
Designs, develops, implements and maintains high-quality, user-friendly software applications that align with business needs
Provides high-quality continuous support for software applications with a strong focus on customer service
Partners with Harris County agencies in a way that maintains and builds strong working relationships
Provides recommendations regarding cost-effective automation opportunities
Maintains currency of technology and vendor solutions in a way that minimizes costs and increases application availability and asset life
Enterprise Managed Services
The Enterprise Managed Services team provides enterprise class connectivity, infrastructure, architecture design, database support services, and advanced telecom solutions for all Harris County departments, and non-county agencies that we collaborate with. Through a variety of delivery models that include Managed Services, Shared Services, and Co-Location Services, our goal is to provide the best possible design, configuration, testing, deployment, support, and monitoring solutions to ensure the highest availability of each component being implemented.
Enterprise Support Services
The Enterprise Support Services asserts a commitment to solving customer’s challenges by providing the highest standard of technical assistance with thorough analysis, design and technical support to Harris County employees and constituents. The Enterprise Support Services Team is sensitive to the overall county strategy and quickly adapts to customers changing needs. The Enterprise Support Services Team’s goal is to isolate and resolve every technical issue in an expeditious and professional manner.
